As part of our daily operations, we need to collect personal data from our customers and potential customers in order to provide our products and services that align with each user's values, interests, and profile. The privacy of your information is of great importance to us, and we have a policy to respect the confidentiality of information and the privacy of individuals. This policy stipulates how LANUM's personal data processing operations occur in accordance with current laws and regulations. Our Privacy Policy is regularly reviewed to ensure compliance with new laws, regulations, and technologies, so that it reflects any changes to our operations and business practices. This Privacy Policy applies to the processing activities of personal information of customers and visitors to our digital communication channels.

1. General Considerations LANUM respects the privacy of all personal data subjects and is committed to taking all reasonable measures to ensure the protection of the collected personal data. All information is treated in accordance with applicable data protection laws and regulations. Technical and organizational procedures are in place to ensure that your information is always secure. As part of these procedures, we regularly train and educate all our employees about the importance of maintaining, safeguarding, and respecting your personal information. We consider the violation of personal data privacy as a serious matter, and we constantly monitor and provide appropriate disciplinary measures for any breaches. LANUM may use different methods to collect personal data, such as: • When provided through the completion of forms, questionnaires, email, websites, mail, applications, telephone, contracts, or the delivery of personal documents, in situations that include, for example, you: o Having or intending to have a working relationship with LANUM; o Providing or intending to provide products and/or services to us; o Requesting products or services from LANUM; o Creating an account on our Sites or Application; o Hiring services from LANUM; o Requesting the sending of marketing or institutional materials; o Participating in a promotion or survey; o Contacting us to provide feedback; o Through access data to our Sites and Application; o Through publicly available sources.
2. What access data is collected by the Sites and Application? Information collected from users when using the Sites includes, among others, the user's access browser; Internet Protocol (IP) address; date and time of access; user location; and user actions on the site. Information collected from users when using the Application includes, among others, the mobile device model and operating system used for access; Internet Protocol (IP) address; date and time of access, application version; user's connection provider; user location; and user actions on the Application. The use of Cookies on our sites is carried out in accordance with the provisions of the Cookie Policy. This collected data is used for the purposes presented in section 4 of this document.
3. What information is collected? To register on our website and smart contact platforms, the following data must be provided: • Full name; • Monday ID • Date of Birth; • Email; • Telephone number. Provide consent to receive offers, prospecting contacts, and read the terms and conditions of access. We may request additional personal information if we consider it necessary.
4. Why does LANUM collect and use your personal data? The LANUM may collect and use your personal data for the following purposes: • For registration on our platform; • The use of your personal information is necessary to create a contact event on our platform so that we can continue the customer service process, as well as newsletters, news alerts, and events; • To perform contracted services; • After the client joins our platform, it will be necessary to use their personal data to perform our services and fulfill our obligations. We will use the information to send informative content and offers, with your consent at the time of registration; • To send communications and satisfaction surveys; • Occasionally, we may send communications and satisfaction surveys as part of our customer feedback process. It is in our legitimate interest to obtain such opinions to ensure that our services/products are provided at the highest level; • For behavior analysis on our Sites and Platforms; • Our Sites and Platforms may contain data analysis tools that allow us to analyze behavior to ensure the quality of the platforms and provide the best user experience. The information collected is not considered personal data under the terms of the General Data Protection Law, as it is used in a way that does not link to any user, and this information is anonymized; • For advertising purposes; • We may use your personal data to send marketing communications by email, phone, or other previously agreed forms (including social media campaigns) to ensure that you are always up to date on the market and our products. When we send marketing communications, they will be based on your consent; • You may consent by checking the options "yes" or "no" at the time of registration; • To ensure property security and physical integrity; • If you visit our facilities, we may record your image through our monitoring system for security reasons. Personal information will also be collected to provide your access credentials, to maintain a safe working environment; • To safeguard legitimate interests. We process personal data to safeguard our legitimate interests. Some examples of such activities include: • Commencing legal claims and preparing our defense in litigation cases; • Means and processes established to provide technological security, preventing potential crimes, asset security, and measures against intrusion; • Establishing monitoring systems for our facilities for security reasons; Personalizing, measuring, and improving your Services, as well as your website content and layout, always in the best interest of the User. 4.1. Obtaining your Consent If the purpose of the collection for any personal data processing requires your consent, it will be provided through our Websites and Application.
5. Sharing of personal data Observing the criteria defined in this Policy, LANUM will not disclose personal data of its customers to a third party, except: • To comply with the necessary measure within the terms of applicable laws, rules or regulations; • Faced with the existence of an obligation to disclose; • For legitimate interest that requires disclosure, or at the request of the customer, with their consent. The third parties to which personal information is shared in order to perform the contracted services, must carry out the processing in order to guarantee compliance with legal obligations. Still, we demand that organizations that handle or obtain this personal data, recognize the criticality of this information, undertake to respect all individual privacy rights and comply with all relevant data protection laws. As part of using your data for the above purposes, we may disclose your personal information to: • Other LANUM companies, within the limits of the purposes established in this policy; • hird parties such as commercial service providers and specialist consultants contracted for administrative, financial, legal, security, research and other services; • Third-party entities carrying out Audit work; • Payment service providers and/or banking institutions, for generating and controlling payments; • In the event that we disclose your personal data to business parties, such as payment companies, in order to perform the services requested by customers, said parties may store your information in order to comply with their legal obligations; • Any person or company as long as we have their consent; Customers accept and consent that we may occasionally analyze data collected when you visit our Sites and Application or by other means, such as questionnaires, for statistical purposes in order to improve and enhance our services.
6. International data transfer LANUM processes your personal information in national territory and in countries that have similar and equivalent legislation. In addition, it maintains specific clauses to ensure correct treatment, in line with Brazilian laws and regulations.
7. Security and privacy of personal data LANUM is committed to safeguarding and processing the information of our customers and other data subjects using measures that aim to guarantee the protection, maintenance of privacy, integrity, availability and confidentiality of personal data processed in our environment. In addition to implementing measures to prevent, detect and reduce vulnerability to incidents in our technology environments, we also require our suppliers to protect such information from unauthorized access, use and disclosure.
8. Storage of personal information and retention period LANUM shall keep your personal information for as long as necessary to fulfill the purposes for which the information is processed or for other valid reasons to retain your personal information, such as compliance with legal obligations.
9. Consult your Personal Data If you wish to consult your personal data that is treated in our environment, send an email to [email protected]
10. Request the cancellation of the processing of your Personal Data If you wish that we no longer process your personal information, send an email to [email protected] and request the closure of your account.
11. Contacts Data Protection Officer: We have a data protection officer who oversees issues related to this Privacy Policy. If you have any questions about how to consult your data and exercise your holder rights, contact us by email: [email protected]
12. Legal Notice LANUM is not responsible for the misuse or loss of personal data over which it has no access or control. We are also exempt from liability for illegal and unauthorized use of this information as a result of misuse or misuse of your access credentials, negligent or malicious conduct as a result of acts or omissions on your part or someone authorized on your behalf.

Last modified: March 8, 2023.